darchildre: (natasha does not have time for this shit)
On Mondays, I start work at 9:30. I walked in the door this morning and my supervisor immediately said, "Oh, I had scheduled you to come in a half hour late today. I guess you didn't read the schedule."

So I said, "Oh! No, I didn't - I didn't see one. When you did you send it out?"

And my supervisor said, "I sent it on Friday and I know you were here. No one ever reads the schedules - it's really annoying."

So I checked my email and, yes, I did have the schedule and yes, she did send it out on Friday. At 5:57, on a day that we close at six, before a weekend, in a job where there has never been any expectation that we would look at our email when we're not at work. And okay, sure, it is my responsibility to know what hours I work but if you change those hours in such a way that there is no reasonable way for you to expect me to find out about it, I feel like you don't get to scold me for it.

I am distracting myself from feeling infuriated over this by thinking about the book I started this morning. It is Roadside Geology of Washington and the chapter on how Washington was formed is pretty great so far. Geology is neat and rocks are interesting and they do not piss me off by having absurd and unrealistic expectations of people.
darchildre: g'kar in a jester's hat, hating the world.  text:  "why does the universe hate me?" (g'kar is not amused)
Alas, I am having a day where all of the people I come in contact with at the library are annoying me. It is mostly not their fault - I'm having one of those days where I just don't want to talk to people - but there are a few where I feel my annoyance is justifiable:

- The lady who came in and told me not to come close to her because she has the flu but still has dvds she wants to hand me.

- The elderly rightwing gentlemen who really really wanted to have a long monologue at me about how the protests in New York and Ferguson are unjustified. Sir, I am working so I can't tell you to take your nonsense elsewhere but you really need to. Also, I do not want to talk to you about ebola, biochemical warfare, or your thoughts on The Russians.

- The person who called and told me she was from the ILL department and asked me if we had a certain title ready to go back to them without mentioning that what she was looking for was a bookgroup kit and not an ILL at all, and then proceeded to get snippy with me for not magically knowing what she wanted.

I feel like I've had my quota of irritating people today, y'know?
darchildre: g'kar in a jester's hat, hating the world.  text:  "why does the universe hate me?" (g'kar is not amused)
So. The Saga of the Kingston library, autumn 2014 edition:

Last week, on Wednesday, it suddenly got cold. We'd had a pretty mild fall up to that point, temperatures in the 50's and high 40's, but on Wednesday, it was suddenly below freezing.

It was at that point that we realized that the furnace in the Kingston Community Center was not working.

We still had electric heaters, so the interior of the library itself was livable, but anywhere else in the building was frigid. (Gods help you if you needed to use the bathroom.) The furnace repair guy came on Friday and told us that we had no fuel (we were supposed to be getting regular refills) and that the filters were clogged. So he fixed that and the furnace worked again. Hooray!

But the library is heated primarily via electric heat and our wiring is old. The electricity, along with the wifi, went out three times on Friday because of tripped breakers.

Yesterday, we discovered that, if our patron computers are all in use, the heat is on, and someone uses the printer, all the power to said patron computers and printers cuts out. So we get to choose between patrons who can get online and patron who can enjoy comfortable temperatures. It is not an easy choice, considering that the computers are the main reason half our patrons come in.

And today, the locks to the outer doors, which are on an electric timer controlled by Kitsap County and not at all by us, did not unlock at the appointed time. So nothing works reliably but at least no one can get it.

I am on vacation starting on Saturday until the end of November. I seriously cannot wait.
darchildre: a candle in the dark.  text:  "a light in dark places". (melisandre will set you on fire)
I have decided that my least favorite question ever is: "Why do you know that?"

A coworker has a first aid class coming up soon, so I told her about L'Inconnue de la Seine. Because that is totally fascinating - who would not want to know about that? And my coworker just looked at me and said, "Why do you know that?" You know the tone. Like knowing things is strange and off-putting in itself, like knowledge is suspicious.

I hate that. I hate when I give someone a plot description of a book I love or an old horror film and their response is "I just don't know how you keep all that in your head." I hate when my dad laughs at me because I've chosen to use a word that might be unusual but is more precise as to the meaning I want to convey. I bet they have things they know that I don't, special areas of interest and expertise. Why the hell are my areas of interest and expertise less worthy of respect?

Why do you know that? It is a legitimately interesting piece of knowledge - why the hell don't you?
darchildre: space commander travis is pissed.  text:  "please fuck off and die.  thanks." (travis says "fuck off and die")
Dear library patron,

How about you try not snapping at me when I tell you that I can't give you your family members' account information? Because that is not allowed. I don't care if you tell me you're their mother - we don't give out account information unless that person is present or you have your card.

Or unless your name is listed on that account as a guardian, which you would have heard me say if you'd let me finish my sentence instead of cutting me off to yell at me. Since you are listed, I can tell you what you wanted to know.

You did not have to be rude to get this information.
darchildre: a very sad t-rex (i do not know why i am so terrible)
I am having a frustrating day.

So, a few months ago, I was asked if I would like to swap my Friday hours at Bainbridge for Friday hours at Kingston. Since I make more money at Kingston and also like working there better, I said yes.

At the time, I was under the impression that it would be a one-to-one swap - five hours in one place for five in another. Then I was told that I would have to give up one hour at Kingston, on Thursday, to make this work, which was irritating, but I'd be making more money while working less, so okay. But also, it took a very long time for anything to get officially confirmed, and all of this information trickled down a chain - admin to my manager to my supervisor to me - with me always the last to know anything about it, and often being given confused information by my immediate supervisor, who assured me that my manager would talk to me and make sure all the details were hashed out. That never happened.

Finally, they told me that my new schedule would go into effect on September 1st. So I came in this morning, as I always do. My supervisor appeared about 10 minutes later, said hello, and then said, "I don't think you're supposed to be here for another hour."

Turns out, I have lost an hour on Tuesday too, and no one told me. Admittedly, part of this is my fault for not checking my email last Friday, when the schedules were sent out. But also, I kinda feel like maybe, at some point, someone should have sat down with me and told me what the plan was, what exactly my new schedule would be, why they were working it the way they were. I feel like I've been left out of the loop on a matter than vitally concerns me, because everyone who should have been telling me what was going on has been assuming someone else was doing it. The whole thing has felt weirdly shady, since not being told information like this feels like someone is keeping things secret. And now I just feel stupid and pissed off about it, because it's not that they were keeping secrets - it's that none of them were organized or communicative enough to get the thing done properly.

I mean, I'm still okay with the arrangement, mostly. I don't like that I'm losing those hours, but I've pretty much made my peace with it. But I think I should have been told about the damned schedule change before the morning it started.

(Also, I hate being in the wrong place at the wrong time. It sets off my anxiety something fierce - I have multiple calendars wherever I am so that I can check that I'm where I'm supposed to be when I'm supposed to be there. Changing my schedule without discussing it with me upsets me a great deal, which is compounded my frustration at not being informed about what was going on with my job. So I am angry about that, and the anxiety kinda makes me want to cry, which is really not what I wanted for today.)
darchildre: herbert is breaking his pencils because you are so dumb.  text:  "you said *what* now?" (herbert is smarter than you)
Dear coworkers,

I know it's hot. Believe me, I know. And I know it seems counterproductive. However.

If you run the air conditioner with the windows open, it does not actually do anything.

It is 80 degrees in here and steadily getting hotter and at least part of that is due to the fact that you don't understand that you need to keep the cold air inside.
darchildre: dorothy in the ruins of oz.  text:  "beware the wheelers" (beware the wheelers!)
Things:

- So I started rereading Carmilla instead. I say "rereading", because I have technically read it before, but I was about 9 years old and missed pretty much everything important and don't really remember it at all. But hey, 22 years later, it's pretty great.

- The last 15 minutes the library was open tonight, we had no patrons. So it was just me and the other nerdy person who works there, standing around talking about stuff. And I discovered something inexplicable - I knew that he had watched at least some Farscape, because he understood a reference I made to it some months ago. But tonight it came out that he has only watched the first season and isn't really sure that he liked it and I'm pretty sure I just sort of sputtered at him incoherently for a minute because Farscape! ::flaily hands:: I mean, intellectually I understand that there must be people who don't like Farscape but I don't really grok the idea, y'know?

- There are children outside my window, chasing one of the local wild rabbits with a fishing net. (Okay, it may be a feral rabbit, as it is piebald.) I viciously hope it will bite them.
darchildre: second doctor playing solitaire (bored now)
The problem with being a fan of somewhat obscure older horror in the age of the modern internet is that one gets spoiled. I mean, if I want to read basically any work of horror literature that's currently in public domain, someone has probably put it up somewhere that I can download it. Usually for free, but if not, for a very reasonable price. Which is awesome!

But it only works if the work was originally in English*.

And that is why I am currently feeling ridiculously annoyed by the fact that I apparently cannot access a reasonably priced English translation of Les Mains d'Orlac. Because I want it and I read nowhere near enough French to just download the original.

I guess I just have to learn more French.





*I have no doubt that non-native speakers of English experience this all the time in the reverse which would be equally annoying and I'm sorry.
darchildre: text:  library rules 1) silence 2) books must be returned by due date 3) do not interfere with the nature of causality (library rules)
Within the last 15 minutes, I have had two separate and unrelated patrons ask me, "So, when are you all moving into your new library building?"

When we have built the building, sir-or-ma'am. And we will do that when we have raise 2 million more dollars in order to do so. Do you have 2 million dollars?

No, neither do we.
darchildre: herbert is breaking his pencils because you are so dumb.  text:  "you said *what* now?" (herbert is smarter than you)
Dear grumpy patron,

I realize that it is a bit noisy in here sometimes and I also realize that you hate everything all the time but dude, our space is tiny and the patron computers you come in to use are, because they can't go anywhere else, smack dab in the middle of the children's area. Where the children are. And summer reading just started.

We try pretty hard to keep the noise level down but sometimes there are 6 kids who have all finished their summer reading at one time and there's just not much we can do. Which you know, because you've been coming in every day for years.

Maybe stop growling at me about it.
darchildre: text:  library rules 1) silence 2) books must be returned by due date 3) do not interfere with the nature of causality (library rules)
Dear library patrons,

Yes, we do send out an email reminder three days before your items are due. It's pretty great! However, it is also a courtesy that we provide for you and sometimes, like all technological services, it goes wrong. You might not get the email if something goes wrong.

You are still responsible for bringing your books back on time.

I will apologize for the reminder not getting to you. I will make sure that we have the correct email address in your account. But I'm not going to take the fines off because your books were still late and it's not my fault that you can't keep track of them without us chasing after you.




PS - Why the hell do you smell that strongly of cat litter? Good heavens.
darchildre: herbert is breaking his pencils because you are so dumb.  text:  "you said *what* now?" (herbert is smarter than you)
Dear library patron,

When you ask me to put "that one Robin Hood movie" on hold, I really am going to ask you for more information. You needn't look at me as though it's a great burden for you to answer when I ask if you can remember any of the actors in it. Because there are approximately 60 million Robin Hood movies and I'm just trying to get you the one you actually want.


Dear other, even more irritating library patron,

A) Open Office Writer is really not the ideal computer program for trying to edit a photo. Because it is word processing software. Please stop talking to me like I'm stupid because I don't know how to add filters to an image in a program that isn't designed to do that.

B) When I tell you that we don't do certain things at this library, that is not an invitation to argue. We aren't going to let you use the scanner in the office that isn't available to the public and we aren't going to let you plug your flash drive into public printer. Yes, even though there's a port for it. Why not? Because we don't do that here.
darchildre: g'kar in a jester's hat, hating the world.  text:  "why does the universe hate me?" (g'kar is not amused)
Yesterday, call time for the concert was an hour after I got off work, so I just drove their straight, planning to change into concert attire in the bathroom. And I brought my hairbrush to fix my hair. This morning, I went to get my brush out of my bag to brush my hair this morning and it was nowhere to be found.

"Y'know," my mom says, "I went to the bathroom during intermission last night and there was a hairbrush there and I thought, 'That looks just like Sara's!'"

So my hairbrush was left there overnight. It is probably too much to hope that it will still be there when I get there today.

This has not been my favorite week ever.
darchildre: a candle in the dark.  text:  "a light in dark places". (melisandre will set you on fire)
Am having an out-of-sorts day. I feel grumpy for no reason and also low-level anxious, also for no reason. Possibly, this is a vicious cycle of sorts. Everything is irritating and everyone is grating and I just had a terribly awkward conversation with a patron about a book by a Roma author where the patron kept saying things about "running away with the gypsies" and other thoughtless the-Roma-are-a-mysterious-Other-species crap and I kept trying to gently be like "Dude, would you stop that, it's gross" and, just, grar.

I just want to go home and listen to audiobooks and knit and drink tea until this knot in my stomach goes away.
darchildre: a very sad t-rex (i do not know why i am so terrible)
Had an 8 o'clock dentist appointment this morning. Which, since I am the kind of person who likes to eat breakfast in the morning and not rush, and also because today is the day I eat two meals while at work and need to pack them beforehand, means that I woke up at 5:30.

And now I am at work. And will be here till 8 o'clock tonight.

I would really like a nap.
darchildre: (natasha does not have time for this shit)
Dear sir,

Interrupting my explanation of how to use the print release station by asking me how to use the print release station is not actually going to help you learn how to use the print release station. We're both just going to be frustrated.

Maybe you could just stop talking for a moment and listen to me telling you the thing that you apparently really want to know.
darchildre: a very sad t-rex (i do not know why i am so terrible)
So, I am still grumpy. (Making cheese was fun, but then the grumpy came back.) Part of the problem* is that I don't currently have a story.

I usually do have a story. It's the story that I tell myself when I'm paging, or knitting, or doing the dishes, or driving, or going to sleep, or during that bit of the movie I'm watching where I realize that there's going to be a really prolonged battle scene that I'm going to have trouble following so I may as well think about something else for the next five minutes. And it's the story I tell myself to distract myself from unproductive negative emotion, like aggravation or anxiety. Sometimes they're about my current fannish obsession, sometimes they aren't, but there's almost always something.

Except, right now, my brain refuses to produce one. I am between fandoms at the moment, so there's nothing grabbing me there. I've tried going back to old standbys (Dracula stories, Frankenstein stories) but my monsters won't play. I can go over old scenes that I've already plotted extensively, but there's nothing new. And it's incredibly difficult to come up with something original when I'm already grumpy.

It's really quite depressing.




*There are several parts of the grumpiness problem but the rest of them are the bits that are actually making me grumpy as opposed to the bits that are preventing me from getting myself out of it, so I'm not talking about them right now.
darchildre: a candle in the dark.  text:  "a light in dark places". (melisandre will set you on fire)
So, I am making this hat.

Except that I am currently on my second try at the charted section and have just realized that I made a series of ridiculous mistakes 6 rows ago and am about to rip it back to the row before the chart again.

Grar.
darchildre: (natasha does not have time for this shit)
Warning: I am going to be a curmudgeon for a moment.


Dear teenaged library-goers,

The proper response when I help you find a book, log into the computers, or use the print-release station is not "Uh huh" or "Mm-kay" or a blank stare. The proper response is "Thank you".

Sweet Loki in a fish basket, were you raised by wolves?
darchildre: a candle in the dark.  text:  "a light in dark places". (melisandre will set you on fire)
There is a guy in the library explaining to me what moonrise looks like. "It starts really low over there on the horizon, but it keeps moving and gradually gets higher and smaller as the night goes on."

I swear to god that is a thing he just said to me. And this is a subject change after talking for several minutes about the British royal baby.

I am not actually able to set people on fire with my mind. I am currently trying to convince myself that this is a good thing.
darchildre: a candle in the dark.  text:  "a light in dark places". (melisandre will set you on fire)
And then, the lady who was scheduled to come for the download session showed up 15 minutes early, with an unexpected and unscheduled friend, but without the necessary cord to connect her nook to her laptop. Fortunately, the friend had a cord. Unfortunately, the friend had a computer that would not install the programs necessary to download and transfer ebooks for the nook.

Also, they left an audiobook in the bookdrop that was missing a disc, so now I have to call them. Of course, I only discovered this 10 minutes after they left.

We have been open for half an hour and I am already done.
darchildre: kay caldwell looking predatory and vampiric (kay caldwell:  vampire queen)
Today, I have a download-instruction session with a patron. It is her fourth or fifth session, I can't remember. She only uses her nook when she travels so, every four months or so, she come in and has me run her through the process so that she can download books to take with her. And she's a nice person and, yes, it is my job to help her access the materials and it's not like she's displacing other patrons who need my time but after three or four sessions it starts to feel less like helpful instruction and more like "do this for me" and I find it unpleasant. (Also, it is a nook and, really, I don't like them at all. And it's an older nook, so it's not app-based and is ever more difficult to work with.)

Eurgh, work, why? I do not want to go to work and tell people how to put library materials on their nooks. I want to stay home and have ridiculous Doctor Who marathons where I watch all the episodes Peter Miles is in* and knit and don't talk to anyone.

Grar.





*Oh, like you don't want to do that.
darchildre: a large blue marble.  text:  "today I am a small blue thing" (cool and smooth and curious)
The thing is, for most of this week, I have been low-level grumpy all the time. I'm not really sure why that is. I mean, we are currently on the cusp of Summer Reading/end of school, which always makes the library busy and weird, so that's stressful. And there's all the weird with my family, which is also stressful. And I keep sort of thinking that I'm in the early stages of catching a cold. And today is full of patrons being bitchy at me for no real reason and people touching me who don't have permission to touch me.*

So all of that grar is mostly manifesting as a desire to a) not talk to anyone ever and b) set people on fire. Sadly, neither of these options are feasible and setting people on fire probably wouldn't actually be as satisfying as it is in my fantasies.

I think tonight may be a horror movie night.




*And standing too close, but I'm trying not to get angry at people for that. It's not their fault that my personal space bubble increases dramatically in size when I'm cranky.
darchildre: dorothy in the ruins of oz.  text:  "beware the wheelers" (beware the wheelers!)
Today is not being a good anxiety day.

So, first, my body does this thing where it can't always determine the difference between things-I-am-nervous-about and fannish excitement. Which means that sometimes, being happy about things on tumblr or about good fanfiction tips into physical anxiety symptoms. One minute I am full of squee and the next minute I can't type properly because my hands are shaking and my breath control is shot to hell. So that's fun.

And then, I get to work and turns out our page is a substitute that I've never met before. I keep thinking that working the desk at the library for so long has made me better at conversing with strangers but, really, it has made me better at conversing with strangers when there's a desk between us. Having to actually introduce myself to new people and talk to them still makes me feel as though I am flailing like a muppet. Especially when we are the only people in the room. Especially when the new person is a dude.*

And then we opened and the first several people through the door had really weird questions that I could not answer, which is never fun. I mean, I eventually got them to people who could answer their questions, but again with the feeling like I'm flailing, plus in front of new staff person I've not met before. Grar.

But! I am only here for approximately three more hours. Tomorrow, I have the day off and no one else is home so there is absolutely no one I have to talk to and I can relax. I am going to do experimental cooking and watch movies and knit. (Not at the same time.) It will be great.




*I don't know, internets, there are exactly two guys I talk to IRL for more than five minutes a week on a regular basis and one of them is my dad. I have spent the majority of my life in predominantly-female spaces, both online and off. Online, I am cool with talking to guys because talking to people online is different but IRL guys make me kinda nervous.

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darchildre: a candle in the dark.  text:  "a light in dark places". (Default)
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