(no subject)
Sep. 9th, 2014 04:22 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
darchildreDear library patron,
How about you try not snapping at me when I tell you that I can't give you your family members' account information? Because that is not allowed. I don't care if you tell me you're their mother - we don't give out account information unless that person is present or you have your card.
Or unless your name is listed on that account as a guardian, which you would have heard me say if you'd let me finish my sentence instead of cutting me off to yell at me. Since you are listed, I can tell you what you wanted to know.
You did not have to be rude to get this information.
How about you try not snapping at me when I tell you that I can't give you your family members' account information? Because that is not allowed. I don't care if you tell me you're their mother - we don't give out account information unless that person is present or you have your card.
Or unless your name is listed on that account as a guardian, which you would have heard me say if you'd let me finish my sentence instead of cutting me off to yell at me. Since you are listed, I can tell you what you wanted to know.
You did not have to be rude to get this information.
no subject
Date: 2014-09-10 02:40 pm (UTC)