(no subject)

[darchildre]

I just spent the last 20 minutes helping a woman with library books on her Kindle Fire who, when she first received the device a couple years ago, was given the exact wrong information on the easiest way to get library books on her Kindle.

She was told to install the Overdrive app and specifically search for epub books, which is the exact opposite of correct. No Kindle requires an app for downloadable library books. The Kindle reads mobi natively, not epub. You can put the app on your Kindle as an awkward kludge if you really want something that's only available in epub but that's a stupid roundabout way to do it for normal everyday reading.

And now, the Overdrive app on her device has stopped working (because it's hella old), the newer better Libby app is not easily available for Kindle, and I've spent way too much time teaching her things that she should have been taught in the first place, years ago.

I can't understand why someone would have taught her this way and I'm so angry at them for making things more difficult for her (and me). I want to find that person and bip them up the backside of the head.

Comments

[silveradept]

Overdrive wasn't always as good at Kindle as they are now. But that's still not an excuse for not knowing how to do the Kindle process at this point.

[darchildre]

No, that's certainly true. It was a nightmare in the beginning. But by the time the Fire was introduced, it had gotten better to the point that it should have been so much easier to teach this woman the right way to do things, rather than giving her a kludge that was only going to lead to confusion and distress down the road.

[silveradept]

Used to be that the app was useful for all the books that were PDFs that had no Kindle equivalents. That's mostly in the past, too, I think?

So, really, no reasons now my to do it right.