(no subject)

[darchildre]

This is very petty:

I have a patron who comes into the library solely to pick up holds. She never brings her card and doesn't bother to identify herself in any way when she comes to the desk unless I prompt her. I definitely know her name by now, but because she always acts irritated that I have asked her to do the bare minimum of her part of this transaction, I am never going to admit that. I'm going to ask for her card and then her name and birthdate every damn time she comes in, until she starts offering them herself.

She won't - this method is not actually any more effective than passive-aggressively saying "Excuse me" after someone bumps into you - but it gives me a small measure of satisfaction.

Comments

[greenwoodside]

Ex-librarian here. I salute you. Get the ******* house-trained!

(Just to clarify: I wasn't fired, I just moved into another field.)

[tricksters_queen]

This is exactly my kind of petty. I love it!

[silveradept]

We have a few people like that here as well. Yes, I know who you are, but I am going to follow the procedure paid or in front of me specifically because you believe you shouldn't have to follow it.

[frenchroast]

That would drive me bonkers (her behavior, not yours). Like, you want to check something out. Have the damn card. 4 year olds can understand that.