(no subject)
Nov. 12th, 2019 11:40 amPractically my first library interaction of the day:
I walked away from the front desk for maybe a minute and turn around to find a patron* behind the desk at our staff boookshelf**, leaning over the staff schedule, so close that his nose is practically touching it.
WHAT ARE YOU DOING AND WHY DO YOU THINK IT IS APPROPRIATE???
*One of the ones who has several weird and annoying habits and who always puts me on edge anyway.
**Our desk is floating away from a wall and is kidney bean shaped, so patrons often just come right up behind my shoulder anyway. We have no storage in the desk (plus it's too small for necessary circulation tasks), so there's a wee shelf behind us with reference items, ILLs, discs for video games, various other confidential things that we nonetheless need on the floor, and the staff schedule. It is an extremely stupid arrangement but we were forced into it when we got our new building and can't get either a new desk or a cabinet with doors that indicate that the BOOKSHELF IS NOT FOR PATRONS. So instead, I constantly have people walking behind me trying to look at things that they shouldn't look at and steal my stapler.
I walked away from the front desk for maybe a minute and turn around to find a patron* behind the desk at our staff boookshelf**, leaning over the staff schedule, so close that his nose is practically touching it.
WHAT ARE YOU DOING AND WHY DO YOU THINK IT IS APPROPRIATE???
*One of the ones who has several weird and annoying habits and who always puts me on edge anyway.
**Our desk is floating away from a wall and is kidney bean shaped, so patrons often just come right up behind my shoulder anyway. We have no storage in the desk (plus it's too small for necessary circulation tasks), so there's a wee shelf behind us with reference items, ILLs, discs for video games, various other confidential things that we nonetheless need on the floor, and the staff schedule. It is an extremely stupid arrangement but we were forced into it when we got our new building and can't get either a new desk or a cabinet with doors that indicate that the BOOKSHELF IS NOT FOR PATRONS. So instead, I constantly have people walking behind me trying to look at things that they shouldn't look at and steal my stapler.
no subject
Date: 2019-11-12 09:02 pm (UTC)no subject
Date: 2019-11-12 09:18 pm (UTC)I'm glad I no longer work in a library building that constantly catches fire and this one is better in most ways but the idea that people were going to exist in and use this space was in no way considered by the designers. Everything echoes. You can barely fit books on the check out desk. We had to complain for 6 months to get coat hooks in the staff area - there was no provision for the fact that staff might have wet coats they wanted to store somewhere. In western Washington.
It's generally a good building but the same designers are doing a remodel of one of our other branches in a few years and the staff here keep warning the staff there about things that they absolutely have to stop before they begin.
no subject
Date: 2019-11-13 03:00 am (UTC)no subject
Date: 2019-11-12 11:25 pm (UTC)no subject
Date: 2019-11-12 11:26 pm (UTC)no subject
Date: 2019-11-12 11:31 pm (UTC)