(no subject)
Aug. 11th, 2023 12:07 pmI have mostly distilled down my interactions with my least favorite patron to an impersonal 30 seconds or so - grabbing his holds as soon as he enters, quick polite greeting, no eye contact, checking out his items and telling him the due date, quick polite farewell. I try not to give him any opening for conversation or any cause for complaint. Other, newer staff who don't have a history with him chat more; I don't feel required to.
Unfortunately, today he had an actual question to ask rather than just picking up holds, which meant a longer conversation. This gave him an opening to use his favorite repeated piece of condescension: calling me a "gentlefemme and scholaress". He has done this periodically for years, it has always been awful. The worst part is that he says it like it's a compliment, so I have to make polite "thank you" noises when he does it.
He's such a slimy, odious person. I try terribly hard not to wish other people ill (mostly because it's not good for me) but god, he makes it hard.
Unfortunately, today he had an actual question to ask rather than just picking up holds, which meant a longer conversation. This gave him an opening to use his favorite repeated piece of condescension: calling me a "gentlefemme and scholaress". He has done this periodically for years, it has always been awful. The worst part is that he says it like it's a compliment, so I have to make polite "thank you" noises when he does it.
He's such a slimy, odious person. I try terribly hard not to wish other people ill (mostly because it's not good for me) but god, he makes it hard.