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Jan. 3rd, 2023 02:06 pmThis is very petty:
I have a patron who comes into the library solely to pick up holds. She never brings her card and doesn't bother to identify herself in any way when she comes to the desk unless I prompt her. I definitely know her name by now, but because she always acts irritated that I have asked her to do the bare minimum of her part of this transaction, I am never going to admit that. I'm going to ask for her card and then her name and birthdate every damn time she comes in, until she starts offering them herself.
She won't - this method is not actually any more effective than passive-aggressively saying "Excuse me" after someone bumps into you - but it gives me a small measure of satisfaction.
I have a patron who comes into the library solely to pick up holds. She never brings her card and doesn't bother to identify herself in any way when she comes to the desk unless I prompt her. I definitely know her name by now, but because she always acts irritated that I have asked her to do the bare minimum of her part of this transaction, I am never going to admit that. I'm going to ask for her card and then her name and birthdate every damn time she comes in, until she starts offering them herself.
She won't - this method is not actually any more effective than passive-aggressively saying "Excuse me" after someone bumps into you - but it gives me a small measure of satisfaction.
