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Jul. 14th, 2021 10:27 amWe have two new staff members at my library - they started a couple weeks ago. They're both lovely, but they have both done the same inexplicable thing and I just don't understand it.
So, we have a bunch of bookcarts. We keep a few by the check in desk in the backroom, and the rest of them, full or empty, go out on the main library floor in designated spots. When you fill up one of the carts by the check in desk, you find an empty cart in the relevant area of the library, replace it with your full cart, and then take the empty cart back to the check in desk. The full cart stays on the floor to be shelved, whereupon it is an empty cart. Simple and logical, right?
Both of our new employees have had this explained to them. They've had it demonstrated to them while they were shadowing me doing check in - I've walked them out with a full cart, shown them where the empty carts are, done the swap, and walked them back to the check in desk with a new cart. And yet, both of them have taken full carts out to the floor, grabbed an empty cart to take back, and left the full cart in a random place that is not at all the spot they got the empty cart from! This is a thing I have had to explain and demonstrate to both of them multiple times!
I don't understand where this confusion is coming from and it is just boggling to me.
So, we have a bunch of bookcarts. We keep a few by the check in desk in the backroom, and the rest of them, full or empty, go out on the main library floor in designated spots. When you fill up one of the carts by the check in desk, you find an empty cart in the relevant area of the library, replace it with your full cart, and then take the empty cart back to the check in desk. The full cart stays on the floor to be shelved, whereupon it is an empty cart. Simple and logical, right?
Both of our new employees have had this explained to them. They've had it demonstrated to them while they were shadowing me doing check in - I've walked them out with a full cart, shown them where the empty carts are, done the swap, and walked them back to the check in desk with a new cart. And yet, both of them have taken full carts out to the floor, grabbed an empty cart to take back, and left the full cart in a random place that is not at all the spot they got the empty cart from! This is a thing I have had to explain and demonstrate to both of them multiple times!
I don't understand where this confusion is coming from and it is just boggling to me.
